Introduction

Welcome to ShepherdCloud! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our church management application and services. By accessing or using our application, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information to provide you with the best church management experience:

Personal Information

Name, email address, phone number, and payment details when you create an account or use our services.

Usage Data

Information on how you interact with our application for service improvement and analytics.

Church Data

Member information, financial records, and other church-related data you input into the system.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our church management services
  • To process your payments securely and efficiently
  • To personalize your experience with our application
  • To communicate with you regarding updates, offers, and important notices
  • To ensure compliance with legal obligations and regulations
  • To improve our services and develop new features

Data Security

We implement comprehensive security measures to protect your personal information:

Encryption

All data is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Controls

Role-based access controls ensure only authorized personnel can access sensitive data.

Regular Backups

Automated backups ensure your data is protected and can be restored when needed.

Sharing Your Information

We may share your information with third parties only in the following cases:

  • With service providers to facilitate payments and other functionalities
  • To comply with legal obligations or enforce our terms of service
  • With your explicit consent for marketing or promotional purposes
  • In case of merger, acquisition, or business transfer

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You can request copies of your personal data we hold about you.

Right to Rectification

You can request corrections to inaccurate or incomplete data.

Right to Erasure

You can request deletion of your data under certain conditions.

Right to Restrict Processing

You can request limitations on the processing of your data.

Right to Object

You can object to the processing of your data under certain conditions.

Data Portability

You can request to transfer your data to another service provider.

If you wish to exercise any of these rights, please contact us. We will respond within one month.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page, and you are advised to review the Privacy Policy regularly. Updates take effect when posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: